Privacy Policy

1. Who We Are

Our website address is: https://darkhorseaianalytics.com. We operate as Darkhorse AI Analytics LLC, offering custom system automation, data integrations, and decision engine licensing models to business owners and operators.

2. Information We Collect and How We Collect It

We collect information you provide directly to us through our website contact forms, application intake workflows, and portal registrations, including:

• Contact information: Name, business email, and phone number.
• Operational specifications: Target business verticals, process documentation descriptions, and system bottlenecks.
• Payment details: Collected securely via Stripe processing for client portal deposit invoices. We do not store credit card credentials on our servers.

3. How We Use Your Information

We utilize the collected information to provision, configure, and maintain your customized operational systems, and to deliver automated system analytics. Specifically:

• To evaluate licensing system applications in your targeted market territory.
• To run internal AI diagnostics and generate technical Statement of Work (SOW) blueprints.
• To verify payments, secure digital contract signing, and authenticate account logins.
• To send operational updates, invoice confirmations, and scheduling details via email and SMS text messaging.

4. SMS Consent, Opt-In, and Opt-Out Protocols

By voluntarily providing your phone number on our intake and booking forms, you consent to receive transaction-related messages and scheduling notifications. You can interact with our system controls at any time:

• Opt-Out: You can cancel SMS notifications at any time by replying STOP to our message. After sending STOP, we will send one confirmation message to verify you have been unsubscribed. No further messages will be sent.
• Assistance: If you require help, reply HELP to receive support details or email info@darkhorseaianalytics.com.
• Msg & Data Rates: Standard carrier messaging and data rates may apply. Message frequency varies based on project interaction.

5. Cookies and Session State

Our website and client portal utilize cookies to optimize system performance and persist active user sessions:

• If you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. This contains no personal data and is discarded when you close your browser.
• Upon login, cookies are established to save your login session state and interface layout preferences. Session-state cookies persist for two days, and layout preference cookies persist for one year.
• If you select “Remember Me”, your login state will persist for two weeks. Logging out removes the session cookies.

6. Embedded Content from Third-Party Environments

Pages on this site may contain embedded third-party widgets (such as Stripe Checkout or Calendly booking calendars). Embedded content behaves in the exact same manner as if the visitor has navigated directly to the third-party website. These entities may collect your IP address, use cookies, embed additional tracking, and monitor your interaction with their interfaces.

7. Data Security and Retention Policies

We enforce strict security controls to protect your operational assets:

• All data transit is encrypted via TLS 1.3, and databases utilize AES-256 encryption at rest.
• For registered client portal users, we store the profile details provided in their user records. Administrators retain administrative access to modify profile data.
• You may request an exported file of the personal data we maintain under your profile, or request that we erase your personal data, excluding data we are legally obliged to retain for security, administrative, or accounting purposes.